Last updated October 22, 2026
Refund Policy
When you can get your money back.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries about payments and handles returns.
First payment
If Boro PM isn't right for your firm, ask for a full refund of your first payment within 14 days of that payment, by replying to your Paddle receipt or emailing [email protected].
Renewals
Renewal payments are not refundable, and we do not give refunds or credits for partial billing periods or unused users. You can cancel at any time to stop future renewals; Boro PM keeps working until the end of the period you paid for.
Where the law requires more
If the law where you are gives you additional refund rights, those rights apply.